Privacy Policy

Effective Date: August 24, 2026

The Vigil Project (“The Vigil Project,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us when you:

Create or use an account on our website;
Place an order;
Sign up for our email list;
Contact us;
Participate in a promotion, survey, or other activity;
Make a donation; or
Otherwise interact with our website.

Depending on how you interact with us, information we may collect includes:

Name;
Billing and shipping address;
Email address;
Telephone number;
Order and purchase information;
Donation information;
Information you provide when contacting us;
Account login information, if applicable; and
Other information you voluntarily provide.

Payment Information

When you make a purchase, payment information such as credit or debit card information is processed by our third-party payment providers. We do not directly store your complete credit or debit card number on our own systems.

Your payment information is handled in accordance with the privacy policies and security practices of the applicable payment processor.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This information may include:

IP address;
Browser type and device information;
Operating system;
Pages visited;
Referring website;
Date and time of visits;
General geographic information; and
Information about how you interact with our website.

We may use this information to understand how visitors use our website, improve our website and services, maintain website security, and understand the effectiveness of our communications and marketing.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide functionality, remember preferences, process purchases, analyze website traffic, and improve your experience.

Some cookies are necessary for the website to function properly, including shopping cart and checkout functionality. Other cookies may be used for analytics or marketing purposes.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of portions of our website.

4. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders;
Process donations;
Communicate with you about your orders or donations;
Provide customer service;
Send requested communications;
Send newsletters or other marketing communications when you have opted to receive them;
Improve our website, products, and services;
Understand how visitors use our website;
Prevent fraud, abuse, or unauthorized activity;
Maintain the security of our website and systems;
Comply with legal and regulatory obligations; and
Carry out other purposes disclosed to you at the time information is collected.

5. Email Communications

If you choose to subscribe to our email list, we may use your email address to send newsletters, updates, announcements, and information about The Vigil Project.

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications, such as order confirmations, shipping notifications, receipts, or responses to inquiries.

6. How We Share Your Information

We do not sell your personal information for monetary consideration.

We may share personal information with trusted third-party service providers when necessary to operate our website and organization. These providers may include services that assist us with:

Website hosting and ecommerce;
Payment processing;
Order fulfillment and shipping;
Email communications;
Website analytics;
Fraud prevention and security;
Customer service; and
Other business operations.

These service providers are permitted to access information only as reasonably necessary to provide services to us and are expected to handle information appropriately.

We may also disclose information when we believe disclosure is necessary to:

Comply with applicable law or legal process;
Respond to lawful requests from governmental authorities;
Protect our rights, property, or safety;
Protect the rights, property, or safety of others; or
Investigate or prevent fraud or other unlawful activity.

7. Shopify and Third-Party Services

Our online store may be operated using Shopify and may rely on Shopify and other third-party service providers to process transactions, maintain our online store, facilitate payments, and provide related services.

These providers may collect and process information in accordance with their own privacy policies.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including fulfilling orders, maintaining appropriate business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

When personal information is no longer reasonably necessary for these purposes, we may securely delete, destroy, or anonymize it.

9. Data Security

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

10. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information without appropriate parental consent, please contact us so that we can take appropriate steps to delete the information.

11. Your Privacy Choices

You may have the ability to:

Unsubscribe from marketing emails;
Update or correct certain information;
Request information about personal information we maintain about you;
Request deletion of certain personal information, where applicable; and
Control certain cookies through your browser or device settings.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

12. Third-Party Websites

Our website may contain links to websites, services, or resources operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

The Vigil Project
PO BOX 292
PARADIS, LA 70080